I.C.E. Heating & Cooling

"Outstanding experience with I.C.E. Heating and Cooling. After my wife and I compared several quotes for a new air conditioner, we chose I.C.E. to install a Daikin Fit R-32 system, and it was the right call on every level. Our salesperson, Val, patiently walked us through all the options and the real tradeoffs between systems instead of steering us toward the priciest one, and it made a genuine difference in our decision. Their price came in substantially below the other quotes we gathered, for a better-matched setup. The install was somewhat tricky, but the core crew, Josh, Steve, and Adam, handled it efficiently and professionally. When the job needed to stay on schedule, they brought in additional help, at one point more than six people were working to get it done on time. The day after the install, a defective leak sensor turned up, and they responded promptly to resolve it, no hassle and no runaround. On top of that, the owner (also named Josh) followed up in person to make sure everything was perfect. The system has been working great. If you want an HVAC company in the Colorado Springs area that's honest, technically sharp, and fairly priced, we recommend I.C.E. without hesitation."

"Woah! I get to write the 100th review! I had the BEST interaction with these guys today. So I have a client have a bit of a pickle they need to figure out about adding AC to their house. I called a bunch of places and either, they didn't answer or, they said that they had to talk to the homeowners directly(I'm the Realtor.) Part of what I do for my work is I take on the headache of chasing down vendors and solving problems, the last thing I want to do I dump it back in their lap. While I'm waiting for calls back I have to call a lender about a client. He tells me "whew, my AC went out what a day but the HVAC guy just left so at least it's fixed." I'm like "WOAH, GIVE ME HIS NUMBER" 5 minutes later I'm on the phone with the office and they send Adam out to take a look at the house for me SAME DAY. Talk about service. Adam was friendly, polite, not rushed and knowledgable. Before he left I asked when I could expect to see an estimate. He said "this evening" Sure enough, BAM he got it to me tonight. My client is stoked and I'm stoked. Guess who my new go-to HVAC contractor is? Thank you guys for going over and above for me and my clients and just being all around good dudes."

"Adam and Josh were sent to the building in which I keep an office, to address an a/c system that was blowing air but not cooling. They scheduled a visit within 24 hours of the maintenance call, arrived during the 1pm - 4pm window, and provided professional thorough service. Luckily, the problem was simple, and they handled the visit with friendly efficiency. Glad to be cool again!"