Affordable Plumbing, Heat, and Electrical

"Benjamin B. at Affordable Plumbing, Heat, and Electrical did an amazing job. We discovered a leak right before the holidays and quickly realized it required a professional. Affordable Plumbing was able to get someone out very fast, and we were fortunate to have Ben assigned to our job. Ben was kind, honest, and committed to helping us find the best solution for our family. He clearly explained our options, consulted with his team when needed, and helped us make informed decisions without any pressure. He was knowledgeable, personable, and demonstrated strong integrity throughout the process. Ben and his colleague worked seamlessly together and were genuinely enjoyable to have in our home. A particularly appreciated touch was how thoughtful they were with our kittens, making sure they stayed safe and didn’t escape during the work. Everything in our master bathroom was repaired and fully functional by the next day. Communication with the front office and dispatcher was also easy and pleasant. I rarely take the time to write Google reviews, but this experience truly stood out, especially having a significant plumbing repair handled so smoothly on Christmas Eve. We will absolutely be using this company again in the future. Well done, and Merry Christmas to the whole team."

"I have used Affordable for many years for both plumbing and heating/cooling and they have always done a great job! A few days ago I had a less than desirable experience having roots cleared out of my sewer lines. I called their office to express my concerns. I spoke to Maddi who was super apologetic for my negative experience and said she would have their manager give me a call. Chris, their manager, gave a call shortly there after and asked me about my experience and apologized again for the negative experience. He said they value me as a customer and want me to have the best experience possible and would take care of the issues internally. He then said he would send his very experienced technician, Ed to help me out and take care of the issue that day. Ed came by that day with another technician, Thomas. Both of them were super apologetic and spent quite sometime making sure all the tree roots were cleared out. They said their Field Supervisor, Jeff would come out and inspect the sewer lines as well and put a camera down in the line to ensure everything was perfect and boy did he! Jeff came out and had me watch as he put the camera down in the line and let me tell you the pipes were clean as a whistle, not a root in sight! He also helped me come up with a game plan of having him personally come out ever six months to clear the roots until I can afford something more permanent. I cannot express my gratitude enough for the outstanding customer service, experience and leadership that Affordable is dedicated to making each and ever experience the best experience! I highly recommend Affordable for all your plumbing and heating/cooling needs!"

"I had my drain back up and Affordable was the only plumber I called that actually answered the phone. Ed Z came out the next day and got my drain cleared right away! He was both very professional and honest. Qualities that are rare these days... Ed then got me set up with Jeff, who was also very professional and honest, to get a camera down my main line and discuss the extensive repairs needed to prevent another backup. Everyone I talked to at Affordable was amazing!"